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Quality Action Request (QAR) from Stochos
Levinson Productivity Systems, P.C. is a Certified Stochos
Partner and, as such, is authorized to promote and to present Licensed
Programs in the State of Pennsylvania.
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Levinson Productivity Systems is professionally obligated to disclose to
its clients and prospective clients that it receives a commission on sales
leads for Stochos products. Clients are encouraged to select the software
package that best meets their needs, and links to other vendors are provided
in the Resources directory.
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The representations on these pages are accurate to the best of this company's
knowledge. It is this company's opinion that, in general, Stochos'
products are powerful and effective instruments for implementing and managing
a first-rate quality management system ("ISO 9000 in a Box"), improving
quality and productivity, and managing production. Only Stochos, however,
can provide specific advice regarding the suitability of its products for
your specific application.
QAR
(Quality Action Request) is among QMDS's most outstanding features. This
feature makes sure that people follow up until a conclusion is reached.
From Stochos' Web site: "The QAR’s closed-loop design ensures that
no issues fall through the cracks. The QAR manager can improve and maintain
the integrity of your problem solving process. The QAR process incorporates;
Initiation of a QAR, Disposition of Material (when required), Disposition
Sign-off, Root Cause Analysis, Corrective Action, Corrective Action Sign-off,
QAR owner verification, and QAR Manager verification that the Corrective
Action eliminated the Root Cause of the nonconformance."
QAR can handle any issue that you can put into a closed loop.
Consider:
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Corrective action requests (scrap, rework, defects, returned product)
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Hiyari (employee-initiated "scare report," where someone identifies a potential
trouble source)
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Safety hiyari
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Quality hiyari
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ISO 9000 (or, more generally, quality management system) hiyari
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Suggestion programs
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Proactive improvements
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