Levinson Productivity Systems, P.C.
William A. Levinson, P.E.  Principal
TheBoss at ct-yankee.com
Lean Enterprise
Six Sigma
Stochos products
ISO 9000
The Man Factory
3rd Party Resources


Trade and technical journal publications

Resume (downloadable version)

William A. Levinson, P.E.

6 Lexington Court
Wilkes-Barre, PA 18702


(1)    Proven leading authority (as shown by Henry Ford's Lean Vision) on Henry Ford's lean enterprise system, which Japan later adopted as the Toyota production system.

(2)    Excellent relations and working experience with the front-line manufacturing operators and self-directed work teams. Extensive development and presentation of training materials suitable for all levels of personnel, including front-line workers.

(3)    Development and application of statistical quality methods for real-world situations that do not follow the traditional assumption of the normal (bell curve) distribution.


  • Registered Professional Engineer (Pennsylvania)
  • Who's Who in Science and Engineering (1993, 2000, and 2005-2006 Marquis' Who's Who)
  • Author or coauthor of more than 70 trade or technical journal articles, and presentations at national ASQ, Productivity Inc., and Theory of Constraints World conferences.


  • M.S. in Operations Research and Applied Statistics, Union College (night school), 1993
  • Master of Business Administration, Union College (night school), 1988
  • M.S. in Chemistry and M. Eng. in Chemical Engineering, Cornell University, 1981/1982
  • B.S. in Chemistry, Pennsylvania State University, 1978

Principal                                                                                  2002-

    •    Coached clients on ISO 9001 and performed internal audits.
    •    Developed and presented workshops in lean manufacturing, Six Sigma, Theory of Constraints, design of experiments (DOE), acceptance sampling, and root cause analysis
    •    Book publications through Taylor and Francis/ Productivity Press
      o    Ford, Crowther, and Levinson: The Expanded and Annotated My Life and Work: Henry Ford's Universal Code for World-Class Success (2013)
      o    Lean Management System LMS:2012: A Framework for Continual Lean Improvement (2012)
      o    SPC for Real-World Applications (2011)
      o    Beyond the Theory of Constraints (2007)
      o    Henry Ford's Lean Vision: Enduring Principles from the First Ford Motor Plant (2002).
    •     Speaker at national quality and productivity conferences:
    •    Northeast PA Healthcare Reform Task Force (Dec. 2006-2011)
    •    Governor's advisory panel, Quality of Health Care (October 2005—January 2007)
    •    •    Society of Manufacturing Engineers' Lean Certification program (June 2005-Oct. 2006)
    •    Lean manufacturing training materials for Ford Motor Company (2003-2004)

  HARRIS / INTERSIL/ FAIRCHILD  Mountaintop PA semiconductor plant, 1993-2001
Staff Engineer                                                                         1993-2001
Provided consulting, analysis, and training for design of experiments (DOE) and statistical process control (SPC). Performed internal audits for ISO 9000 and ISO 14000.

  • Developed, applied, and published SPC and capability index procedures for real-world manufacturing processes with nonnormal, multivariate, and nested normal distributions.
  • Developed and applied statistical methods for dealing with non-capable gages.
  • Prepared and presented SPC, DOE, and reliability statistics training for engineers, technicians, and operators. Prepared and presented safety, ISO 9000, microelectronics manufacturing, and waste reduction training.
  • Initiated a project to reduce usage of deionized water; this saved about $200K.
  • Achieved placement of completed 8Ds (reactive eight-discipline problem-solving processes) in a searchable record system to support best practice deployment.
  • Obtained contracts for, wrote or edited, and published four books (ASQ Quality Press) to promote the company's reputation for productivity and quality leadership.
    • Levinson and Tumbelty, SPC Essentials and Productivity Improvement (1997) applies the authors' hands-on workplace experience in training operators to do SPC and in dealing with real-world processes that don't meet traditional textbook assumptions.
    • Levinson (editor), Leading the Way to Competitive Excellence (1998). A comprehensive overview of a semiconductor plant's (my workplace's) leading-edge quality and productivity improvement system.
    •  Levinson, ISO 9000 at the Front Line (2000). Applies the author's quality system and internal auditing experience to training front-line workers in ISO 9000's application.
    •  Levinson and Rerick, Lean Enterprise: A Synergistic Approach to Minimizing Waste (2002). Principles of lean manufacturing, Theory of Constraints, and supply chain management
    • Contributing author in Rose and Buckley, Self-Directed Work Teams (American Society for Training and Development). Applies the author's experience with Harris Semiconductor's self-directed work teams and customer contact teams.

SELF-EMPLOYMENT (outside regular employment)                             1987-2001
·         Editor: health care capitation course material for MGI Management Institute (1996)
·         Author: Levinson, text for a self-study course for the Part B (Principles and Practice) chemical engineering licensure exam, MGI Management Institute (1995)
·         Author: Levinson, The Way of Strategy, ASQ Quality Press (1993)
·         Principal author: Levinson and Armstrong, Statistical Quality Control chapter in A. Landzberg (editor), Microelectronics Manufacturing Diagnostic Handbook, Van Nostrand Reinhold, New York (1993)
·         Instruction of review courses for ASQ certification exams, through Section 209
·         Instruction of review courses for the Part B chemical engineering exam
INTERNATIONAL BUSINESS MACHINES, East Fishkill, NY                        1982-1993
·         Developed and published a model for spin-coating behavior of polymer solutions, thus allowing prediction of thickness as a function of viscosity, spin speed, and time.
·         Developed and published a statistical method for reducing measurement costs in a multilayer ceramic manufacturing process.
Reduced mistesting waste in the electrical testing operation.


APICS American Institute of Chemical Engineers (AIChE)
American Society for Quality (ASQ) National Society of Professional Engineers (NSPE)
American Chemical Society (ACS) Society of Manufacturing Engineers (SME)

Publications: Books

  1. Levinson, The Way of Strategy (1994, ASQ Quality Press)   http://www.ganesha.org/wos/
  2. Levinson, 1995, P.E. Readiness (R): Chemical Engineering Exam Preparation, MGI Management Institute  http://www.ganesha.org/pe/#ChemE
  3. Levinson and Tumbelty, SPC Essentials and Productivity Improvement: A Manufacturing Approach. 1997, ASQ Quality Press  http://www.ganesha.org/spc/
  4. Levinson (editor), Leading the Way to Competitive Excellence: The Harris Mountaintop Case Study. 1998, ASQ Quality Press  http://www.ganesha.org/leading/
  5. Contributing author, Self-Directed Work Teams: A Trainer's Guide to the Transition. 1999, American Society for Training and Development http://www.ganesha.org/sdwt/
  6. Levinson, ISO 9000 at the Front Line, ASQ Quality Press May 2000  http://www.ganesha.org/iso9000/
  7. Levinson,  Henry Ford's Lean Vision: Enduring Principles from the First Ford Plant. 2002, Productivity Inc. http://www.ganesha.org/ford/
  8. Levinson and Rerick, Lean Enterprise: A Synergistic Approach to Minimizing Waste, with ASQ Quality Press. http://www.ganesha.org/lean/
  9. Levinson, Beyond the Theory of Constraints: How to Eliminate Variation and Maximize Capacity. 2007, Productivity Press
  10. Levinson, Statistical Process Control for Real-World Applications. 2011. Taylor & Francis/ CRC Press
  11. Levinson, Lean Management System LMS:2012: A Framework for Continual Lean Improvement. 2012. Taylor & Francis/ CRC Press
  12. Ford, Henry, Crowther, Samuel, and Levinson, William. The Expanded and Annotated My Life and Work: Henry Ford's Universal Code for World-Class Success. 2013. Taylor & Francis/ CRC Press

Trade and technical journal articles and presentations on quality, management, and applied statistics:
Links checked and updated May 10 2010

  1. Levinson, W.A. "Automatic Solution of Single-Variable Equations," Chemical Engineering, 11/25/85, pp. 43-46
  2. Levinson, W.A. "Business Management-Samurai Style," Chemical Engineering, 9/14/87, pp. 109-113
    • Relation of Miyamoto Musashi's A Book of Five Rings to contemporary management theory.
  3. Neiss, E.H., Birch, H.L., and Levinson, W.A. "Department Activity Analysis," Chemical Engineering Progress, Vol. 84/No. 6, June 1988
  4. Levinson, W.A., Czornyj, G., Capo, D., and McMahon, J. "Effect of Temperature and Shear Rate on Polyisoimide Solution Viscosity," Polymer Engineering and Science, September 1989, Vol. 29, No. 18. p. 1221
    • Evaluation of mathematical models for the shear viscosities of polymer solutions.
  5. Levinson, W.A., "How to Purge Small Vessels with Nitrogen," Chemical Engineering, November 1989, p. 249
    • Application of the Continuous Stirred Tank Reactor model to purging of small vessels with nitrogen gas
  6. Levinson, W.A., "Understand the Basics of Statistical Process Control," Chemical Engineering Progress, November 1990
  7. Levinson, W.A., "Commitment," Chemtech, December 1990
    • Importance of employee commitment in an organization, and how to develop and maintain commitment
  8. Levinson, W.A., "The Art of Marketing," Chemtech, May 1991
    • Application of the principles of Sun Tzu's Art of War to marketing.
  9. Levinson, W.A., "Make the Most of Control Charts," Chemical Engineering Progress, March 1992
    • A follow-up to the November 1990 article.
  10. Levinson, W.A. and Armstrong, F.M. "Statistical Quality Control," (Book chapter) in Microelectronics Manufacturing Diagnostic Handbook (A. Landzberg, ed.), 1993, Van Nostrand Reinhold, New York
  11. Levinson, W.A., Arnold, A., and DeHodgins, O. "Spin Coating Behavior of Polyimide Precursor Solutions," Polymer Engineering and Science, Mid-August 1993, Vol. 33, No. 15
  12. Levinson, W.A. "Reducing Appraisal Costs in Multistep Processes," Quality Engineering, 6(3) 331-345, 1994
  13. Levinson, W. A. "Statistical Process Control in Microelectronics Manufacturing," Semiconductor International, November 1994.
  14. Levinson, W. A. "Multiple Attribute Control Charts," Quality, December 1994.
  15. Levinson, W.A. "How Good is your Gage?" Semiconductor International, October 1995. 165-169
  16. Murphy, R. and Levinson, W. "Full speed, straight ahead?" Manufacturing Systems, November 1995 pp. 41-46
  17. Levinson, W.A. "Do You Need a New Gage?" Semiconductor International, February, 1996 pp. 113-117
  18. Murphy, R., Saxena, P., and Levinson, W. "Use OEE; Don't Let OEE Use You" Semiconductor International, September 1996 (OEE = Overall Equipment Effectiveness) pp. 125-132
  19. Levinson, W.A. "Quality at the Top," Quality Digest, February 1997
  20. Levinson, W.A. "Exact Confidence Limits for Process Capabilities" Quality Engineering, 9(3), 521-528, 1997 (March)
  21. Levinson, W.A. "Survival Characteristics," Executive Excellence, May 1997, pp. 6-7
  22. Levinson, W. "Watch Out for Nonnormal Distributions of Impurities," Chemical Engineering Progress, May 1997, pp. 70-76.
  23. Levinson, W. "Approximate Confidence Limits for Cpk and Confidence Limits for Non-Normal Process Capabilities," in Quality Engineering, 9(4), 635-640 (1997)
  24. Levinson, W. "Stewardship and Service," Executive Excellence, July 1997.
  25. Murphy, Robert, Lauffer, Jeffrey, and Levinson, William. "Project Raptor," in Future Fab, Issue 3, Volume 1.
  26. Levinson, William A. "Using SPC in Batch Processes." Quality Digest, March 1998, 45-48
  27. Levinson, William A. "Statistical Characterization of a Die Shear Test," Quality Engineering, 11(3), 443-448 (1999)
  28. Levinson, William A. "Using Excel Control Charts with Varying Sample Sizes," Quality Digest April 1999
  29. Levinson, William and Polny, Angela. "SPC for Tool Particle Counts," Semiconductor International, June 1999.
  30. Levinson, William. "Mutual Commitment," Executive Excellence, June 1999
  31. Levinson, William. "How to Design Attribute Sample Plans on a Computer," published in Quality Digest, July 1999
  32. Levinson, "SPC for Real-World Processes: What to do when the Normality Assumption Doesn't Work." Presented at the ASQ's Annual Quality Conference (2000)
  33. Levinson and Cumbo, "Simplified Control Charts for Multivariate Normal Systems," Quality Engineering, June 2000
  34. Levinson, "Lose Manufacturing, Lose the Future," guest opinion column in Manufacturing Engineering, June 2000
  35. Levinson, "The Birth of Lean at the Ford Motor Company," The 6th Annual Lean Management and TPM Conference October 25-26, 2001, Dearborn, Michigan
  36. Levinson, W.A., Stensney, Frank, Webb, Raymond, and Glahn, Ronald. 2001. "SPC for Particle Counts," Semiconductor International, 10/01
  37. Levinson, W.A. "Lean Manufacturing: Made in the USA," Quality Digest, February 2002, p. 64
  38. Levinson, W.A., Holmes, D.S., and Mergen, A. Erhan. "Variation Charts for Multivariate Processes." Quality Engineering, 14(4), 539-545 (2002)
  39. Levinson, W.A.  "The Long and Shoremen of It." Capitalism Magazine, October 2002.
  40. Levinson, "Voting to Bell the Thermodynamic Cat," guest opinion column in Manufacturing Engineering, February 2004
  41. Levinson,  "Control Charts Control Multiple Attributes," Quality, September 2004
  42. Levinson, "Empower your employees," Member Forum article in Industrial Engineer, December 2004 (p. 28)
  43. Levinson, William A. "Waste Management: Using a bill of outputs to eliminate excess." APICS, The Performance Advantage, January 2005 (33-35)
  44. Levinson, William A. "Thinking Lean in 17th Century Poland: Competitive Lessons from Poland's Renowned Cavalry" InsideQuality, January 2005
  45. Levinson, William A. "Needed: A Lean Enterprise Standard." Manufacturing Engineering, February 2005, Viewpoints page
  46. Levinson, William A. "Lean Manufacturing: The Answer to Low Offshore Wages," InsideQuality, May 2005
  47. Levinson, William A. "Taking the QMS Cure: The U.S. health care industry needs a dose of ISO 9001 accountability" Quality Digest, December 2005
  48. Levinson, William A. "The End of the Road for General Motors Corp. (Unless it starts paying attention)" InsideQuality, December 2005 [link updated February 2009]
  49. Levinson, William A. "On the Road Again," Industrial Engineer, January 2006
  50. Levinson, William A. "The U.S. Airline Industry Is in Trouble: Lean techniques can save it."  InsideQuality, May 2006
  51. Levinson, William A. "Bilingual workplaces? No, non, nyet, nein: A language standard is the right way to go." QualityInsider, July 11 2006
  52. Levinson, William A. "Bringing the Fishbone Diagram into the Computer Age," Quality Progress, December 2006
  53. Levinson, William A. "Kyoto and Quality: How greenhouse gas regulations will outsource U.S. jobs." Quality Digest, February 2007
  54. Levinson, William A. "American Airlines’ Fiasco: An inevitable result of its attitude toward quality" Quality Digest online, March 2007
  55. Levinson, William A. "Everything but the Squeal: Don't 'comply' with ISO 14001, profit from it." Quality Digest, October 2007
  56. Levinson, William A. "Tracking Gage Calibration on a Spreadsheet." Quality, October 2007
  57. Levinson, William A. "Will New Medicare Rules Lead to Better Health Care Quality?" Quality Digest online, January 2008
  58. Levinson, William A.  "Fix Root Causes with Closed Loop Corrective Action." Patient Safety and Quality Healthcare, March/April 2008.
  59. Levinson, William A. "Mandate of Heaven." American Society for Quality World Conference, Houston, May 6 2008
  60. Levinson, William A. "Treat Carbon as the Symptom, not the Disease." Quality Insider, February 2009
  61. Levinson, William A. "A Bailout Can't Fix the Auto Industry's Basic Problems." Manufacturing Engineering, June 2009
  62. Levinson, William A. "Henry Ford's Proven Lessons for American Industry." Industry Week, July 2009
  63. Levinson, William A. "The U.S. Cannot Afford Cap and Trade." Manufacturing Engineering, April 2010
  64. Levinson, William A. "Airline Companies are Driving Customers Away." Quality Digest online, May 2010
  65. Levinson, William A. "Principles of Green Manufacturing," American Society for Quality World Conference, St. Louis, May 2010
  66. Levinson, William A. "Industrial Methods can Reduce Health Care Costs." Industry Week, June 2010
  67. Levinson, William A. "PRE-Control on a Spreadsheet." Quality Magazine online, December 2010
  68. Levinson, William A. "What to Do When It's Not a Bell Curve." ASQ World Conference, Pittsburgh, May 2011
  69. Levinson, William A. "'Can’t Rather than Don’t' Saves Lives." Patient Safety and Quality Healthcare, July/August 2011
  70. Levinson, William A. "Ford's Focus" and Social Responsibility. Quality Progress, September 2011
  71. Levinson, William A. "Innovation over Carbon Ideology." APICS Magazine, November-December 2011
  72. Levinson, William A. "Easy A: Tips for Acing your Certification Exam." Quality Progress, July 2012
  73. Levinson, William A. "Henry Ford's Universal Code." American Society for Quality World Conference, Indianapolis, May 8 2013
  74. Levinson, William A. "Act the Fool: Heyokas play an important role in an organization’s survival." Quality Progress, May 2013
  75. Levinson, William A. "When Finance Runs the Factory." Industry Week, October 24 2014
  76. Levinson, William A. "Apply Can't Rather than Don't to your Processes." Chemical Engineering Progress, December 2014.
  77. Levinson, William A. "The Hardest Part of Lean is to See the Waste." Industry Week, December 29 2014.
  78. Levinson, William A. "Completing the Link: consider drum buffer rope to limit inventory issues." APICS Magazine, March/April 2015
  79. Levinson, William A. "Situation Control: Let Tasks Give Orders Instead of People." Quality Progress, August 2015.
  80. Levinson, William A. "How to Grok the Muda." Industry Week, August 25 2015.
  81. Levinson, William A. "The 3D Pareto Chart." Quality Progress, May 2016