Books
Trade and technical journal publications
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Resume (downloadable Word version)
William A. Levinson, P.E.
6 Lexington Court
Wilkes-Barre, PA 18702
570-824-1986
BACKGROUND SUMMARY
(1)
Proven leading
authority (as shown by Henry Ford's Lean
Vision) on Henry Ford's lean enterprise system, which Japan later adopted
as the Toyota production system.
(2)
Excellent
relations and working experience with the front-line manufacturing operators
and self-directed work teams. Extensive development and presentation of
training materials suitable for all levels of personnel, including front-line
workers.
(3)
Development
and application of statistical quality methods for real-world situations that
do not follow the traditional assumption of the normal (bell curve)
distribution.
PROFESSIONAL CERTIFICATIONS, DISTINCTIONS, AND AWARDS
- Registered Professional Engineer (Pennsylvania)
- Fellow of the American Society for Quality
- American Society for Quality (ASQ)
certifications: Quality Engineer, Reliability Engineer, Quality Manager,
Quality Auditor, Six Sigma Black Belt (CQE, CRE, CQM, CQA, CSSBB)
- APICS Certified Fellow in Production and Inventory
Management (CFPIM)
- Society of Manufacturing Engineers (SME)
certifications: Manufacturing Engineer, Enterprise Integrator, Certified Engineering Manager (CMfgE, CEI, CEM)
- Institute of Certified Professional Managers
(ICPM): Certified Manager
- American Institute of Chemists: Certified
Professional Chemist/Certified Chemical Engineer (CPC/CChE, certification for
ongoing professional development)
- Who's Who
in Science and Engineering (2000 and 2005-2006, Marquis' Who's Who)
- Author or coauthor of about 50 trade or
technical journal articles, and presentations at national ASQ, Productivity
Inc., and Theory of Constraints World conferences.
EDUCATION
- M.S. in Operations Research and Applied
Statistics, Union College (night school), 1993
- Master of Business Administration, Union College
(night school), 1988
- M.S. in Chemistry and M. Eng. in Chemical
Engineering, Cornell University, 1981/1982
- B.S. in Chemistry, Pennsylvania State
University, 1978
CAREER HISTORY: LEVINSON PRODUCTIVITY SYSTEMS, P.C.
Principal
2002‑
- Publication of Beyond the Theory of Constraints (2007, Productivity press)
-
Governor's advisory panel, Quality of Health
Care (October 2005—)
- Chair, Northeast PA section of the American
Society for Quality (July 2005—)
- Society of Manufacturing Engineers' Lean
Certification development program
- Development of lean manufacturing training
materials for Ford Motor Company
- A keynote speaker at Boeing's lean enterprise
conference (April 2003)
- Guided the development of Pennsylvania legislation
(introduced by Rep. Phyllis Mundy). The bill encourages hospitals to implement
quality management systems (e.g. ISO 9000) to reduce medical costs and
malpractice rates.
- Development and presentation of workshops in
lean enterprise, Six Sigma, Theory of Constraints, and design of experiments
(DOE) course for engineers and technicians.
- Consulting activities, SPC training, review
courses for ASQ certification exams
- Publication of Henry Ford's Lean Vision: Enduring Principles from the First Ford Motor
Plant (2002, Productivity Press). A complete reconstruction of Henry
Ford's lean management system, later adopted by Japan as the Toyota production
system.
HARRIS / INTERSIL/ FAIRCHILD Mountaintop PA semiconductor plant, 1993-2001
Staff
Engineer
1993-2001
Provided consulting, analysis, and training for design of
experiments (DOE) and statistical process control (SPC). Performed internal
audits for ISO 9000 and ISO 14000.
- Developed, applied, and published SPC and
capability index procedures for real-world manufacturing processes with nonnormal,
multivariate, and nested normal distributions.
- Developed and applied statistical methods for
dealing with non-capable gages.
- Prepared and presented SPC, DOE, and reliability
statistics training for engineers, technicians, and operators. Prepared and
presented safety, ISO 9000, microelectronics manufacturing, and waste reduction
training.
- Initiated a project to reduce usage of deionized
water; this saved about $200K.
- Achieved placement of completed 8Ds (reactive
eight-discipline problem-solving processes) in a searchable record system to
support best practice deployment.
- Obtained contracts for, wrote or edited, and
published four books (ASQ Quality Press) to promote the company's reputation
for productivity and quality leadership.
- Levinson and Tumbelty, SPC Essentials and Productivity Improvement (1997) applies the
authors' hands-on workplace experience in training operators to do SPC and in
dealing with real-world processes that don't meet traditional textbook
assumptions.
- Levinson (editor), Leading the Way to Competitive Excellence (1998). A comprehensive
overview of a semiconductor plant's (my workplace's) leading-edge quality and productivity
improvement system.
- Levinson, ISO
9000 at the Front Line (2000). Applies the author's quality system and
internal auditing experience to training front-line workers in ISO 9000's
application.
- Levinson and Rerick, Lean Enterprise: A Synergistic Approach to Minimizing Waste (2002).
Principles of lean manufacturing, Theory of Constraints, and supply chain
management
- Contributing author in Rose and Buckley, Self-Directed Work Teams (American
Society for Training and Development). Applies the author's experience with
Harris Semiconductor's self-directed work teams and customer contact teams.
SELF-EMPLOYMENT
(outside regular
employment)
1987-2001
·
Editor: health care capitation course material
for MGI Management Institute (1996)
·
Author: Levinson, text for a self-study course
for the Part B (Principles and Practice) chemical engineering licensure exam,
MGI Management Institute (1995)
·
Author: Levinson, The Way of Strategy, ASQ Quality Press (1993)
·
Principal author: Levinson and Armstrong,
Statistical Quality Control chapter in A. Landzberg (editor), Microelectronics Manufacturing Diagnostic
Handbook, Van Nostrand Reinhold, New York (1993)
·
Instruction of review courses for ASQ
certification exams, through Section 209
·
Instruction of review courses for the Part B
chemical engineering exam
INTERNATIONAL BUSINESS MACHINES, East
Fishkill,
NY
1982-1993
Engineer
·
Developed and published a model for spin-coating
behavior of polymer solutions, thus allowing prediction of thickness as a
function of viscosity, spin speed, and time.
·
Developed and published a statistical method for
reducing measurement costs in a multilayer ceramic manufacturing process.
Wrote FORTRAN programs to report and interpret
semiconductor electrical tests. Reduced mistesting waste in the electrical
testing operation.
ASSOCIATIONS
| APICS |
Institute of Industrial Engineers
|
| American
Society for Quality
(ASQ) |
National
Society of Professional Engineers (NSPE)
|
| American
Chemical Society (ACS) |
Society of
Manufacturing Engineers (SME)
|
American Institute of
Chemical Engineers
(AIChE)
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Professional License, Certifications,
Honors
- Fellow of the American Society for Quality
- Registered Professional Engineer: Pennsylvania (Inactive
licenses in
NY and IL can be reactivated if desirable, and my NCEES record makes it
relatively easy to become licensed in other states.)
- Certified Quality Engineer (CQE), American
Society
for Quality
- ASQ certification descriptions:
http://www.asq.org/cert/types/index.html
- Certified Quality Manager (CQM), American
Society
for Quality
- Certified Quality Auditor (CQA), American
Society
for Quality
- Certified Reliability Engineer (CRE), American
Society
for Quality
- Certified Six Sigma Black Belt (SSBB),
American
Society for Quality
- Certified in Production and Inventory Management (CPIM),
APICS
- Certified Manufacturing Engineer (CMfgE)
(management concentration), Society of Manufacturing Engineers
(http://www.sme.org/cgi-bin/certhtml.pl?/cert/cmfgep.htm&&&SME&)
- Certified Enterprise Integrator (CEI),
Society of Manufacturing Engineers
(http://www.sme.org/cgi-bin/certhtml.pl?/cert/ceip.htm&&&SME&)
- Certified Manager (CM), Institute
of
Certified Professional Managers
(http://www.nma1.org/aboutnma/cmprogram.htm)
- American Institute of Chemists (AIC) Certified Chemical Engineer and
Professional Chemist
- Who's Who in Science and Engineering (1993, 2000, and 2005-2006
Marquis' Who's
Who)
Publications:
Books
- Levinson, The
Way of Strategy (1994, ASQ Quality Press)
http://www.ganesha.org/wos/
- Levinson, 1995, P.E.
Readiness (R): Chemical Engineering Exam Preparation, MGI
Management Institute http://www.ganesha.org/pe/#ChemE
- Levinson and Tumbelty, SPC
Essentials and Productivity Improvement: A Manufacturing Approach.
1997, ASQ Quality Press http://www.ganesha.org/spc/
- Levinson (editor), Leading the Way to Competitive
Excellence: The Harris Mountaintop Case Study. 1998, ASQ
Quality Press http://www.ganesha.org/leading/
- Contributing author, Self-Directed Work Teams: A
Trainer's Guide to the Transition. 1999, American Society
for Training and Development http://www.ganesha.org/sdwt/
- Levinson, ISO
9000 at
the Front Line, ASQ Quality Press May 2000
http://www.ganesha.org/iso9000/
- Levinson, Henry
Ford's Lean Vision: Enduring Principles from the First Ford Plant. 2002, Productivity
Inc. http://www.ganesha.org/ford/
- Levinson and Rerick, Lean
Enterprise: A Synergistic Approach to Minimizing Waste, with
ASQ
Quality Press. http://www.ganesha.org/lean/
- Levinson, Beyond the Theory of Constraints: How to Eliminate Variation and Maximize Capacity. 2007, Productivity Press
Trade and technical journal
articles and presentations on quality, management, and applied
statistics:
- Levinson, W.A. "Automatic Solution of
Single-Variable
Equations," Chemical Engineering, 11/25/85, pp. 43-46
- Levinson, W.A. "Business
Management-Samurai Style," Chemical Engineering, 9/14/87, pp.
109-113
- Relation of Miyamoto Musashi's A
Book of Five Rings to contemporary management theory.
- Neiss, E.H., Birch, H.L., and Levinson,
W.A. "Department Activity Analysis," Chemical Engineering Progress,
Vol. 84/No. 6, June
1988
- Levinson, W.A., Czornyj, G., Capo, D.,
and McMahon,
J. "Effect of Temperature and Shear Rate on Polyisoimide Solution
Viscosity," Polymer Engineering and Science, September 1989,
Vol. 29, No.
18. p. 1221
- Evaluation of mathematical models for
the shear viscosities of polymer solutions.
- Levinson, W.A., "How to Purge Small
Vessels with Nitrogen," Chemical Engineering, November 1989, p.
249
- Application of the Continuous Stirred
Tank Reactor
model to purging of small vessels with nitrogen gas
- Levinson, W.A., "Understand the Basics of
Statistical
Process Control," Chemical Engineering Progress, November 1990
- Levinson, W.A., "Commitment," Chemtech,
December
1990
- Importance of employee commitment in an
organization,
and how to develop and maintain commitment
- Levinson, W.A., "The Art of Marketing," Chemtech,
May 1991
- Application of the principles of Sun
Tzu's Art of
War to marketing.
- Levinson, W.A., "Make the Most of Control
Charts," Chemical Engineering Progress, March 1992
- A follow-up to the November 1990
article.
- Levinson, W.A. and Armstrong, F.M.
"Statistical Quality
Control," (Book chapter) in Microelectronics Manufacturing
Diagnostic
Handbook (A. Landzberg, ed.), 1993, Van Nostrand Reinhold, New York
- Levinson, W.A., Arnold, A., and
DeHodgins, O. "Spin
Coating Behavior of Polyimide Precursor Solutions," Polymer
Engineering
and Science, Mid-August 1993, Vol. 33, No. 15
- Levinson, W.A. "Reducing Appraisal Costs
in Multistep
Processes," Quality Engineering, 6(3) 331-345, 1994
- Levinson, W. A. "Statistical Process
Control in Microelectronics Manufacturing," Semiconductor
International, November 1994.
- Levinson, W. A. "Multiple Attribute
Control Charts," Quality, December 1994.
- Levinson, W.A. "How Good is your Gage?" Semiconductor
International, October 1995. 165-169
- Murphy, R. and Levinson, W. "Full speed,
straight
ahead?" Manufacturing Systems, November 1995 pp. 41-46
- Levinson, W.A. "Do You Need a New Gage?" Semiconductor
International, February, 1996 pp. 113-117
- Murphy, R., Saxena, P., and Levinson, W.
"Use OEE;
Don't Let OEE Use You" Semiconductor International, September
1996
(OEE = Overall Equipment Effectiveness) pp. 125-132
- Levinson, W.A. "Quality at the Top," Quality
Digest, February 1997
- Levinson, W.A. "Exact Confidence Limits
for Process
Capabilities" Quality Engineering, 9(3), 521-528, 1997 (March)
- Levinson, W.A. "Survival
Characteristics," Executive
Excellence, May 1997, pp. 6-7
- Levinson, W. "Watch Out for Nonnormal
Distributions
of Impurities," Chemical Engineering Progress, May 1997, pp.
70-76.
- Levinson, W. "Approximate Confidence
Limits for Cpk
and Confidence Limits for Non-Normal Process Capabilities," in Quality
Engineering, 9(4), 635-640 (1997)
- Levinson, W. "Stewardship and Service," Executive
Excellence, July 1997.
- Murphy, Robert, Lauffer, Jeffrey, and
Levinson, William. "Project Raptor," in Future Fab, Issue 3,
Volume 1.
- Levinson, William A. "Using SPC in Batch
Processes." Quality Digest, March 1998, 45-48
- Levinson, William A. "Statistical
Characterization
of a Die Shear Test," Quality Engineering, 11(3), 443-448 (1999)
- Levinson, William A. "Using Excel Control
Charts with
Varying Sample Sizes," Quality Digest April 1999
- Levinson, William and Polny, Angela. "SPC
for Tool
Particle Counts," Semiconductor International, June 1999.
- Levinson, William. "Mutual Commitment," Executive
Excellence, June 1999
- Levinson, William. "How to Design
Attribute Sample
Plans on a Computer," published in Quality Digest, July 1999
- Levinson, "SPC for Real-World Processes:
What to do
when the Normality Assumption Doesn't Work." Presented at the ASQ's
Annual
Quality Conference (2000)
- Levinson and Cumbo, "Simplified Control
Charts for
Multivariate Normal Systems," Quality Engineering, June 2000
- Levinson, "Lose Manufacturing, Lose the
Future," guest
opinion column in Manufacturing Engineering, June 2000
- Levinson, "The Birth of Lean at the Ford
Motor Company," The 6th Annual Lean Management and TPM Conference
October 25-26, 2001, Dearborn,
Michigan
- Levinson, W.A., Stensney, Frank, Webb,
Raymond, and
Glahn, Ronald. 2001. "SPC for Particle Counts," Semiconductor
International, 10/01
- Levinson, W.A. "Lean Manufacturing: Made
in the USA," Quality Digest, February 2002, p. 64
- Levinson, W.A., Holmes, D.S., and Mergen,
A. Erhan.
"Variation Charts for Multivariate Processes." Quality Engineering,
14(4), 539-545 (2002)
- Levinson, "Voting to Bell the Thermodynamic Cat," guest opinion column in Manufacturing Engineering, February 2004
- Levinson, "Control
Charts Control Multiple Attributes," Quality, September 2004
- Levinson, "Empower your employees," Member Forum article in Industrial Engineer, December 2004 (p. 28)
- Levinson,
William A. "Waste Management: Using a bill of outputs to eliminate
excess." APICS, The Performance Advantage, January 2005 (33-35)
- Levinson, William A. "Thinking Lean in 17th Century Poland: Competitive Lessons from Poland's Renowned Cavalry" InsideQuality, January 2005
- Levinson, William A. "Needed: A Lean Enterprise Standard." Manufacturing Engineering, February 2005, Viewpoints page
- Levinson, William A. "Lean Manufacturing: The Answer to Low Offshore Wages," InsideQuality, May 2005
- Levinson, William A. "Taking the QMS Cure: The U.S. health care industry needs a dose of ISO 9001 accountability" Quality Digest, December 2005
- Levinson, William A. "The End of the Road for General Motors Corp. (Unless it starts paying attention)" InsideQuality, December 2005
- Levinson, William A. "On the Road
Again," Industrial Engineer, January 2006
- Levinson, William A. "The U.S. Airline
Industry Is in Trouble: Lean
techniques can save it." InsideQuality, May 2006
- Levinson, William A. "Bilingual workplaces? No, non, nyet, nein: A language standard is the right way to go." QualityInsider, July 11 2006
- Levinson, William A. "Bringing the Fishbone Diagram into the Computer
Age," Quality Progress, December 2006
- Levinson, William A. "Kyoto and Quality: How greenhouse gas regulations will outsource U.S. jobs." Quality Digest, February 2007
- Levinson, William A. "American Airlines’ Fiasco: An inevitable result of its attitude toward quality" Quality Digest online, March 2007
- Levinson, William A. "Everything but the Squeal: Don't 'comply'
with ISO 14001, profit from it." Quality Digest, October 2007
- Levinson, William A. "Tracking Gage Calibration on a Spreadsheet." Quality, October 2007
- Levinson, William A. "Will New Medicare Rules Lead to Better Health Care Quality?" Quality Digest online, January 2008
- Levinson, William A. "Fix Root Causes with Closed Loop Corrective Action." Patient Safety and Quality Healthcare, March/April 2008.
- Levinson, William A. "Mandate of Heaven." American Society for Quality World Conference, Houston, May 6 2008
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