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This Page
Lean Enterprise
What is a lean enterprise?
What is friction?
Who
invented lean manufacturing? Products
Lean bumper stickers, coffee mugs, and more
Other pages
Single-minute exchange of die
Kanban Production Control and
some history
The Theory of Constraints (TOC)
and Synchronous Flow Manufacturing.
5S-CANDO and its American
origins
Motion
Efficiency
Poka-Yoke
or error-proofing. Self-check systems and snap gages.
Excerpts
from Henry Ford's My Life and Work
Labor relations and lean manufacturing
(SMED)
(includes an animation)
(1922)!
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Lean Manufacturing and Lean Enterprise
Designed for viewing in Netscape Communicator 7.1.
Levinson Productivity Systems offers training and
consulting services in lean manufacturing. Front-line employees
can be taught the basic principles in a couple of hours,
although unwavering management commitment is necessary if it is to
work. A system needs to be in place to
assure that employee-initiated projects are carried through to
completion; corrective and preventive action tracking systems (such as
those used to satisfy
the ISO 9000 requirement) can be adapted for this purpose. The
organizational
behavior "soft sciences" aspects of change management also are
important,
and Levinson Productivity Systems can offer guidance in this area as
well.
Lean Enterprise Products
Books
Levinson, 2002. Henry
Ford's Lean Vision, (order
from Productivity Press Stock #: HFLV Price: $ 39.95)
Corrected
index
(3 December 2002)
Levinson and Rerick, 2002. Lean Enterprise: A Synergistic
Approach
(order
from ASQ Quality Press) |
PowerPoint Training Packages
- Available on CD-ROM or direct download. Designed as one-day workshop presentations.
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transparency;
you can have one of each as long as both are not in use simultaneously)
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make unlimited
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FREE: Lean
Enterprise: Made in the USA. (PowerPoint for Windows XP, ~2.3
megabytes)
- Presentation for Boeing lean manufacturing conference
(April 8-9) and
APICS meeting (May 2003). It shows the American origins of the lean
enterprise, including contributions by Benjamin Franklin, Frank
Gilbreth, Frederick Winslow
Taylor, and Henry Ford. Includes three animations that should work if
the
presentation is given from a laptop PC, and backup slides for
presentation from overhead transparencies.
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Enterprise: Made in
the USA, provided that no changes are made in it and that it is not
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examples
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Lean Enterprise: A Comprehensive Overview.
249
PowerPoint slides including outline/contents, four animations (3 motion
efficiency, 1 poka-yoke), and backup slides for the animations if the
presentation is given from transparencies.
$95.00 (includes shipping and handling)
Download package description as a Word document
- Why Lean Enterprise
- Lean Fundamentals
- Lean Techniques
- Lean Production Control
- Supply Chain Management
- Lean and ISO 14000
- Change Management
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Design of Experiments: Applications and Basic Principles
184 PowerPoint slides (including Notes pages for handouts) $85.00.
Objectives: Overview course, no in-depth mathematical knowledge is required. Includes some Minitab examples.
(1) Know what kind of experiments are available and how they are used.
(2) Know how to interpret results (hypothesis testing, outlier analysis)
- Introduction: what is Design of Experiments?
- Planning the experiement: randomization, blocking, and replication
- Interpreting test statistics (including hypothesis testing)
- Types of experiments. One-way Analysis of Variance
- Two-factor experiments and interactions
- Multi-factor experiements. Factorial designs.
- Linear regression
- Nonparametric methods
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The Theory of Constraints and Synchronous Flow Manufacturing
186 PowerPoint slides (including Notes pages for handouts) $95.00
- The
Theory of Constraints
- Performance
Measurements
(throughput, inventory, and operating costs). Deficiencies of
traditional cost models. Concept of marginal costs, revenues, and
profits
- Production
Control: synchronous flow manufacturing (SFM). SFM supports lean manufacturing
by reducing cycle times and keeping inventory levels low.
- Elevating
the Constraint: lean manufacturing techniques for constraint elevation.
Introduction to the use of linear programming (simplex method) to
identify constraints and slack capacity, and to optimize product
mixtures for maximum profit.
- Variation
Reduction (a unique element of this course). Henry
Ford succeeded in running a balanced factory at close to 100 percent.
-
Conclusion:
TOC and Your Factory
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What is a Lean Enterprise? It is very useful to find one word (or its opposite) to
define
a lean enterprise.
Friction
A lean enterprise is one from which friction is
absent.
All lean manufacturing and lean enterprise
techniques suppress
some form of friction, which Masaaki Imai calls muda (waste).
Friction
consists of all non-value-adding activity.
What is Friction?
An understanding of friction, and all it implies,
is the backbone of lean manufacturing and lean enterprise. The concept
is
so important that it appears in many references.
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General Carl von Clausewitz's On War
Friction is "…the force that makes the apparently easy so difficult. …
countless
minor incidents— the kind you can never really foresee— combine to
lower
the general level of performance, so that one always falls short of the
intended
goal." |
Henry Ford, Moving Forward (1930)
"It is the little things that are hard to see— the awkward little
methods of doing things that have grown up and which no one notices.
And since manufacturing
is solely a matter of detail, these little things develop, when added
together,
into very big things." |
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Dr. Shigeo Shingo
"Unfortunately, real waste lurks in forms that do not look like waste.
Only
through careful observation and goal orientation can waste be
identified. We must always keep in mind that the greatest waste is the
waste we don't see." |
Tom Peters, Thriving on Chaos
(1987)
"The accumulation of little items, each too trivial to trouble the boss
with,
is a prime cause of miss-the-market delays." |
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Taiichi Ohno, Toyota Production System
(1988)
"In reality, however, such waste [waiting, needless motions] is usually
hidden,
making it difficult to eliminate. …To implement the Toyota production
system
in your own business, there must be a total understanding of waste.
Unless
all sources of waste are detected and crushed, success will always be
just
a dream." |
Halpin, Zero Defects (1966)
"They turned out to be the little things that get under a worker's skin
but
are never quite important enough to make him come to management for a
change" |
Each source cites exactly the same thing: seemingly
minor annoyances and inefficiencies that combine to lower the
organization's level of performance.
- People don't bother to correct their underlying root causes
because
they can work around them. If workers keep "working around" the
same problem, that is friction no matter how minor it seems.
- If the waste was obvious, someone would have done something
about
it. One of Henry Ford's major success secrets was his ability to
see waste
that most other people would overlook. As an example,
- One day when Mr. Ford and I were together he spotted some rust
in the
slag that ballasted the right of way of the D. T. & I [railroad].
This
slag had been dumped there from our own furnaces.
"You know," Mr. Ford said to me, "there's iron in that slag. You make
the
crane crews who put it out there sort it over, and take it back to the
plant"
(Harry Bennett, 1951. Ford: We Never Called Him Henry, pp.
32-33).
- Definition for frontline workers: "If it's frustrating, a
chronic
annoyance, or a chronic inefficiency, it's friction" (Levinson and
Tumbelty, SPC Essentials and
Productivity
Improvement: A Manufacturing Approach.)
Who Invented Lean
Manufacturing?
Or, "Who do you think taught Japan
how
to make cars?"
The United States, not Japan, invented lean
manufacturing. Change agents can use this information to promote
acceptance of lean manufacturing in American workplaces.
I was first introduced to the concepts of
just-in-time (JIT)
and the Toyota production system in 1980. Subsequently I had the
opportunity
to witness its actual application at Toyota on one of our numerous
Japanese
study missions. There I met Mr. Taiichi Ohno, the system's creator.
When
bombarded with questions from our group on what inspired his thinking,
he
just laughed and said he learned it all from Henry Ford's book (Ford,
1926,
vii).
Norman Bodek, introduction to the Productivity Press
reprint of Henry Ford's Today and Tomorrow (1926).
| In 1931, I ran across a translation of Taylor's
book [Principles of Scientific Management] in a neighborhood
bookstore. Thumbing through it, I found a most unusual statement.
"Inexpensive goods," it said, "can be
produced even when workers are paid high wages." The apparent
impossibility of such a proposition aroused my suspicions, and as I
continued to leaf through
the book, I saw that Taylor claimed the feat was possible if efficiency
was
raised to a high level.
For me, this argument was utterly novel, so I bought the book and did
not
sleep until I had read it from cover to cover. At that point I resolved
to
devote my life to scientific management.
Dr. Shigeo Shingo, 1987. The Sayings of Shigeo
Shingo (xv-xvi)
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Henry Ford, in fact, systemized lean manufacturing
during the early 20th century--- and the Japanese read his books
thoroughly and ardently.
Here is a new rendition of an off-color joke that I won't repeat. A
man
went into a bar and saw a genuine Japanese dragon sitting by the bar.
The
bartender said, "He's not only a real Japanese dragon, he's a quality
and
productivity expert. Since dragons are immortal, he actually knew
Shigeo Shingo
and Taiichi Ohno from the days they were born. He has no sense of
humor,
though, and I'll give $100 to the first person who can make him laugh."
The
newcomer whispered something to the dragon, who broke out in
uncontrollable
laughter.
The next day, the bartender offered $100 to anyone who could make the
Japanese
dragon cry. The same man took him aside and showed him something, and
the
dragon was soon blubbering and weeping.
The bartender asked, "How did you get him to laugh and then to cry?"
The man answered, "I got him to laugh by telling him that the United
States
introduced kaizen, poka-yoke, muda (waste) reduction, 5S-CANDO, and
just-in-time
manufacturing."
"How did you get him to cry?"
The man held up a copy of Henry Ford's My Life and Work and
said,
"Today I proved it to him."
There is no question that the Japanese adopted and perhaps improved
lean
manufacturing, for which they deserve due credit. Although a smart
person
or organization is willing to learn from any teacher, we must recognize
that
American workers will be more receptive to a "Made in the USA" label on
lean
manufacturing. And now we'll prove that it is indeed an American
invention.
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Standardization and Continuous
Improvement
(kaizen)
To standardize a method is to choose out of many methods the
best
one, and use it. Standardization means nothing unless it means
standardizing upward.
What is the best way to do a thing? It is the sum of all the good ways
we
have discovered up to the present. …Today's best, which superseded
yesterday's, will be superseded by tomorrow's best.
…If you think of "standardization" as the best that you know today, but
which
is to be improved tomorrow, you get somewhere. But if you think of
standards
as confining, then progress stops.
Henry Ford, Today and Tomorrow (1926)
Ford also calls for best practice deployment, the institution
of today's
one best way in all relevent aspects of the business |
Just-in-Time (JIT) Production
We have found in buying materials that it is not worth while
to
buy for other than immediate needs. We buy only enough to fit into the
plan of production, taking into consideration the state of
transportation at the
time. If transportation were perfect and an even flow of materials
could
be assured, it would not be necessary to carry any stock whatsoever.
The
carloads of raw materials would arrive on schedule and in the planned
order
and amounts, and go from the railway cars into production. That would
save
a great deal of money, for it would give a very rapid turnover and thus
decrease
the amount of money tied up in materials. With bad transportation one
has
to carry larger stocks.
Henry Ford, My Life and Work (1922)
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Design for Manufacture (DFM)
Start with an article that suits and then study to find some
way
of eliminating the entirely useless parts. This applies to everything—
a
shoe, a dress, a house, a piece of machinery, a railroad, a steamship,
an
airplane. As we cut out useless parts and simplify necessary ones, we
also
cut down the cost of making.
...But also it is to be remembered that all the parts are designed so
that
they can be most easily made.
Henry Ford, My Life and Work (1922)
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Single-Minute Exchange of Die (SMED)
In a certain shop with which we are familiar a piece had to
have
several holes of different sizes drilled in it, a jig being provided to
locate the holes. The drills and the sockets for them were given to the
workman in
a tote box. The time study of this job revealed several interesting
facts.
First, after the piece was drilled the machine was stopped, and time
was
lost while the workman removed the piece from the jig and substituted a
new
one. This was remedied by providing a second jig in which the piece was
placed
while another piece was being drilled in the first jig, the finished
one
being removed after the second jig had been placed in the machine and
drilling
started.
—Robert Thurston Kent, introduction to Frank
Gilbreth's Motion Study (1911)
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Cellular Manufacturing
We started assembling a motor car in a single factory. Then as
we
began to make parts, we began to departmentalize so that each
department
would do only one thing. As the factory is now organized each
department
makes only a single part or assembles a part. A department is a little
factory in itself. The part comes into it as raw material or as a
casting, goes through
the sequence of machines and heat treatments, or whatever may be
required,
and leaves that department finished.
Henry Ford, My Life and Work (1922)
(This arrangement was actually present at the Ford Highland Park
factory by 1915, and Henry Gantt mentioned this arrangement's
advantages in 1911) |
Poka-yoke (error-proofing)
While the welding operation is in progress, fan-shaped plates,
operated by cams, cover in turn all operating buttons except the one
needed for the
next move. It is impossible for the operator to go wrong.
Henry Ford, Moving Forward (1930)
And the related subject of snap gages, or what Shigeo
Shingo
calls "100 percent inspection"
For the rods the gauge would consist of four pieces of steel,
set
in a horseshoe-shaped holder, two far enough apart to allow the rods to
pass between them if their diameters were not greater than the maximum
tolerance specified, and the other two close enough together to keep
the rods from passing
between them unless the diameters of the rods were below the low limit
prescribed
(Ford, Moving Forward. He provides other examples as well, e.g.
a
bushing sorter).
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Bumper stickers, coffee mugs, and more; show your pride as a lean manufacturing practitioner.
Products available from CafePress.com Also a wall clock (Theory of Constraints) and lean manufacturing buttons and magnets
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Lean Manufacturing Bumper Sticker (10" by 3") $3.99

Coffee Mug: "The Boss" figure created with Poser 5 and Gothic Armor for Don from Valendar (click here for his Renderosity online store).
Quote from Mark Twain's A Connecticut Yankee in King Arthur's Court: "I could make anything a body wanted... and if there wasn't any quick new-fangled way to make a thing, I could invent one."
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Lean Manufacturing/ Yankee Ingenuity Coffee Mug $12.99
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