"The QAR incorporates all types of Quality issues (Customer, Vendor, In-Process, Safety, Quality Audit, etc.) into a closed-loop system that requires action from all appropriate personnel."
"The QAR tracks the following steps; Initiation, Notification to the Responsible Party, Disposition of Materials, Disposition Sign-off, Root Cause Analysis, Corrective Action Definition and Sign-off, and Verification of Corrective Action Effectiveness."
Specific benefits:

Issues cannot "fall between the cracks."

Information sharing between management and the shop floor

Elimination of paperwork

Corrective Action and Tracking System

• "CATSweb is a Web-based Corrective Action Tracking System designed to solve problems faster and maintain ISO 9000 standards."
• "Use CATSWeb for any number of applications, such as tracking and managing manufacturing nonconformances, customer complaints, supplier returns, audits, accident reports, chemical spills, health & safety issues, etc."
• "Extensible to Suppliers, Customers, and Business Partners."
• Customizable forms
• It makes sure issues don't "fall through the cracks."