American Society for Quality Section 209
Northeast Pennsylvania Section
(Scranton, Wilkes-Barre, and Hazleton)
asq209 "at" 570-824-1986

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"The Mission of ASQ Northeastern Pennsylvania is to promote the use of the principles and tools of Quality in Northeastern Pennsylvania's businesses and public institutions and become a source of Quality related expertise for our membership and community."

Announcement for February meeting
Use ISO 9001:2015 to Reduce Health Care Costs and Improve Outcomes
William A. Levinson, P.E., FASQ
Tuesday, February 27 2018

Napoleon Bonaparte said that "Doctors will have more lives to answer for in the next world than even we generals," which was certainly true in an era that had yet to discover antiseptic surgery or anesthetics, and in which disease killed far more soldiers than combat. The latter was in fact true up to the First World War and, even today, medical errors are currently the third leading cause of death in the United States, right behind heart disease and cancer. This is not, however, the fault of the doctors but rather the complex systems in which they must work—a concept that was stated very clearly in the first edition of ISO 9001, more than 30 years ago. "---technical specifications may not in themselves guarantee that a customer's requirements will be consistently met, if there happen to be any deficiencies in the specifications or in the organizational system to design and produce the product or service."

30 to 60 cents of every health care dollar were meanwhile wasted, at the beginning of the 21st century, on poor quality and waste (muda). This would correspond to $1 trillion to $2 trillion today and, while matters have probably improved during the past 15 or so years, this kind of waste is still directly responsible for skyrocketing insurance premiums as well as lower compensation and higher malpractice insurance premiums for health care professionals. ISO 9001 can however play a central role in reducing medical mistakes and poor outcomes, along with costs that benefit nobody (patients, health care professionals, or health care organizations) in the system.

Presentation objectives:

•    Recognize the enormous cost of waste in health care, and also the fact that medical errors are the third leading cause of death in the United States.
•    Recognize that deficiencies in the systems in which health care professionals must work are the root cause of 80 to 85% of all "malpractice," which makes ISO 9001's systems perspective ideal for health care.
•    Learn how the "can't rather than don't" safety principle makes many medical mistakes impossible.
•    Recognize how other clauses of ISO 9001:2015 can reduce or eliminate many other medical mistakes.

Place: Marzoni's (formerly Marvelous Muggs)
17:30 Networking
18:00 Dinner (order in advance from the menu)
19:00 Presentation

5:30pm – 6:00pm – Networking (cash bar)
6:00pm  to 6:45 dinner (PRE-order from menu) (Free for ASQ Members, but alcoholic beverages are on your own)
6:45-7:45 – Presentation

Please RSVP to email address by Friday February 23 with your dinner selection

Certified Quality Engineer (CQE) Online Primer Class
Brought to you by: ASQ Section 1302
Instructor: Mr. Robert Anderson-Ludrick
(Robert’s bio appears on page 2)
Class dates: February 5 – April 2, 2018
(Class Registration Deadline: January 28, 2018)

ASQ North Jersey Spring Quality Conference, March 29 2018

Note: Changes in Recertification Journal fees


  ASQ Member ASQ Non-Member
1 certification $69 $109
2 or more certifications $89 total $109 each

Job Openings

Job, posted January 31 2018

 Manager - Quality
🔍 United States,Pennsylvania,Mechanicsburg
This position is responsible for the daily management of a team, process improvement projects and inspection activities in the GuideWell Source Quality department, in support of promoting a culture of continuous process improvement throughout GuideWell Source and its affiliated companies.

Job Opportunity, posted January 19 2018 
Lehigh Valley Plastics

From October 2017

I am reaching out to you so you could possibly share with any of your ASQ members that might be looking for a new opportunity.  We are looking for a Director of Quality and Regulatory affairs.  This position will be based in the Pittsburgh area.  The salary and benefits are competitive for the area 140K-150K base salary.  The industry is healthcare and prior experience will be beneficial.  Below is a brief description.  If you know of anyone that might be interested please forward my contact e-mail and information.  Thank you for your time and have a great day.

We are seeking a Director of Quality and Regulatory Affairs.  The Director administers and manages the Quality Improvement Program and serves as an integral member of the Executive Leadership Team. Other duties include: develops and implements a quality improvement plan in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. The Director is responsible for organizing efforts to support continuous quality improvement of procedures through audits in order to detect, assess, investigate, correct and prevent deficiencies in clinical operations and ensures that all regulatory requirements are met.  Qualifications are:

1.                   RN, BA or BS degree in a related field is required.
2.                   Minimum of 3 years of  leadership experience.
3.                   Specific training in Quality Assurance/Process Improvement such as Lean, American Society of Quality (ASQ) and/or Six Sigma with strong analytical skills. Certification preferred.
4.                   Previous QA/PI experience in a related environment – performing work directly related to process improvement.
5.                   Previous experience in Strategic Planning and Baldrige preferred.


Alan Holcombe
Senior Partner
Transplant Leadership Institute LLC
Phone: 210-254-5660
alan "at"

New ASQ certification Supplier Quality Professional CSQP

Certification Review Courses

The fees for recertification will increase as of August 1, 2013. The member fee for one recertification journal will be $69, up from $59; for multiple journals, it is $89, up from $79. Nonmember fees increase to $109 per journal.
  Courses will be held if we can get three or more partcipants.
asq209 "at" 570-824-1986

Note that the application must be filed about two months before the exam. Exams are now given at testing centers rather than at quarterly intervals.

Quality Inspector (CQI) (formerly CMI?)
Quality Technician (CQT)
Manager of Quality and Organizational Excellence (CMQOE)
Reliability Engineer (CRE)
Six Sigma Black Belt (CSSBB)
Calibration Technician (CCT)
Quality Improvement Associate (CQIA)
Quality Engineer (CQE)
Quality Auditor (CQA)
Quality Process Analyst (CQPA)
Six Sigma Green Belt (CSSGB)

Senior Member Upgrade

You may apply for Senior membership status if you meet the following criteria:

  • Been an ASQ Regular member in good standing for one year
  • Have 10 years of professional experience
  • Meet one of four professional criteria outlined on the Senior Membership application

3. Have qualified in one of the following ways described below:
a. Conducting quality-related engineering, inspection or audit, or statistical work, or applying the methods and principles
of quality on the job for at least two (2) years.
b. Teaching quality or related arts or sciences at an accredited institution for at least two (2) years.
c. Being a Senior member or comparable grade in an American Society for Association Executives’ list of recognized
d. Currently holding an ASQ certification that requires recertification.

Your member dues remain the same but you can get a free technical journal or two free division memberships. See the ASQ link for details.

Electronic Newsletter Policy

Per ASQ Headquarters:

Member units may not broadcast e-mail members who have requested not to receive e-mail from their member unit; if a member elects to opt-out of email from their member unit, the email address will not be provided in the monthly membership lists and reports.

In order to ensure compliance with this requirement, member units must download the current membership data on or after the fifth business day of each month. This will ensure use of the most current email address and preference on record.

Members may disregard email header and footer messages and request to opt-out by contacting the originator of the message directly. In this case, the member can be referred to the instructions in the footer message of the original email or the request can be forwarded to communitycare "at" to maintain the integrity of ASQ’s membership database. Member units must not maintain member information separately from the ASQ database.

After May 2006, member units will know from the EMAILPREF field on their monthly membership lists that a member has specifically requested not to receive email from their member unit. [Section policy is to actually delete the E-mail addresses, if present, from spreadsheet rows that indicate a  "N" preference to prevent accidental mailing.]

Members’ e-mail addresses must be kept confidential. Broadcast email must be sent in a manner which does not display email addresses on the distribution list. [Section policy is to use bcc]

Broadcast e-mail messages shall include header and footer messages provided by ASQ Headquarters that explain why the member is receiving the e-mail and how the member can opt-out of receiving future e-mail messages from the member unit. Email opt-out information must be maintained by ASQ Headquarters.

Required header message:

This message is sent by the Section 209 of the American Society for Quality as a benefit of your membership.

Required footer message:

Compliance with the Can-Spam Act of 2003: This email is being sent in the course of normal Section 209 business to the email address of record. We are not responsible for forwarded emails. If you no longer wish to receive email communications from Section 209, please unsubscribe.


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Milwaukee, WI 53201-3005
Toll Free North America: 800-248-1946
International: +1 414-272-8575

In addition, if you wish to unsubscribe as described above, please also notify the Section Chair at asq209 "at"

2017 Section Officers

Bill Levinson
asq209 "at"  570-824-1986
Vice Chair
James Treadway

Holly Randolph

Kathleen Scott


Recertification George Vamos George Vamos
Schott Glass Technologies
400 York Ave.
Duryea PA 18642-2036
george.vamos "at"

Newsletter Bill Levinson  
Web site Bill Levinson  


asq209 "at"